Telephone Banking

Telephone banking

Check your account balance at any time, night or day by using our automated telephone banking service.

With telephone banking, you can also request payments from your Current Account, Instant Access, Events Saver, Holiday Saver and Christmas Saver accounts.

You can request transfers between your credit union accounts.

Simply follow the voice prompts to confirm your details and enter your instructions via the telephone keypad.


Call 020 7729 9218 to access telephone banking

To use this service, you will need to register which you can do by calling our customer support team or asking staff in branch.

You will be given a one-time access code to use the service for the first time.


Remember, you can also manage your account via online banking.