Coronavirus Support Request

Coronavirus Support Request

We know members may struggle to make loan repayments due to the impact of Coronavirus. If you have an outstanding credit union loan and you are having difficulty in meeting your repayment obligations we may be able to help you.

Please read the following information before applying for support.

The support we offer may be in the form of a short-term payment holiday or a reschedule to lower your repayments. Please consider carefully whether this is right for you – both options will mean you end up paying additional interest on your loan in the long run.

Is your request for support a result of the impact of Coronavirus?

Before you apply we will ask you to ensure you have pursued support through any of the following measures, if applicable:

  • speaking to your employer about any changes to your earnings, eg. through furlough.
  • speaking to your mortgage lender about a repayment break.
  • confirming social security payments for which you are eligible.

Coronavirus Support Request Form




Please explain the change in your circumstances as a result of the Coronavirus lockdown.
Click or drag files to this area to upload. You can upload up to 3 files.
Please provide any supporting documentation that can help us understand your position. e.g. evidence of income, employer letter confirming change of hours, employment status etc. Providing this now is optional but it will mean we can make a quicker decision.

By signing this form I confirm the following:




If Covid-19 has affected your finances and you would like to see what other support is available try the Money Navigator tool in our Money support pages.