Staying safe online and protecting yourself from financial crime

We will always do our best to keep you safe from the threat of fraud and financial crime. Fortunately, there is also a lot you can do to keep yourself safe, and there is plenty of helpful information available online to help you.

• Always keep your passwords and PINs safe. Do not write them down and use unique passwords for each account.
• Ensure the computers or phones you use have anti-virus software and have the latest updates installed. Use a modern browser and always carefully check the web address you are visiting if following a link.
• Avoid fraud, cons and phishing attempts by familiarising yourself with the tactics fraudsters use. Remember, we will never ask you for your passwords or PIN. We will never send an unsolicited email where we direct you to a page to enter security details.

Useful websites with further information to help keep you safe

Action Fraud

The police website where you can report fraud and cybercrime. It also has plenty of useful information about different types of fraud.

https://www.actionfraud.police.uk/

Take Five – To Stop Fraud

Lots of easy to follow advice to protect you from fraud and cybercrime.

https://takefive-stopfraud.org.uk/

Age UK –  Scams and Fraud

Age UK provide information on combatting fraud specifically geared towards older people.

https://www.ageuk.org.uk/information-advice/money-legal/scams-fraud/